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      Drive sales & support enquiries using web chat.

      Fully brandable and configurable chat windows, with a unique dashboard designed with 20+ years of agent feedback. Powerful reporting and operational management for all team sizes.

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      Meet Coni & Arti.

      Coni
      The conversational chatbot can be built with our easy-to-use chatbot builder.

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      Our latest AI Agent Chatbot, powered by ChatGPT.

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      A complete omni channel solution, enabling multiple communication channels in a single platform.

      • WhatsApp
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      • Meeting Rooms
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      Integration with CRM systems such as Microsoft Dynamics 365 and Salesforce.

      Compatible with all CMS systems with plugins for WordPress, Magento, Joomla and Opencart.

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    • Visitor Insights Red navigation arrow icon

      Track conversions, identify hot leads and prospect identification with advanced management information and website analytics.

      Proactive engage, co-browsing and screen sharing with website visitors.

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      Our blogs and articles provide a wealth of information, keeping you up to date with latest news and trends regarding your industry and the latest developments with webchat, Chatbots and AI technologies.

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      Get started with our easy-to-follow video library and guides, offering step-by-step instructions for beginners and those looking to refine their skills. With clear tutorials and detailed resources, you'll have the tools you need to succeed at your own pace.

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      Access a variety of resources and white papers on topics ranging from live chat solutions to AI. These documents offer expert insights and best practices to help you improve your online communication strategy and enhance customer engagement.

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      Data protection is our top priority. Discover how our secure data storage, robust controls, and advanced physical security measures ensure your information is always safe and protected.

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    • About us Red navigation arrow icon

      UK Chat & Chatbot Provider

      Over 20 years providing UK companies live chat solutions including Chatbots and AI / ChatGPT powered Chatbots.

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      Our partnership programme

      Whether you’re a web-developer, marketing agency or contact centre, find out more about our partnership programme.

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      Our managed services

      Have your chats managed by a chat handling service, overflow or complete 24/7 coverage. Various options are available.

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      At Click4Assistance we are always looking for talented individuals that are passionate about delivering new technologies and customer success.

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Explore our blogs

Your go-to resource for the latest blogs which are technology, communication and business related. Including tips, and updates in the world of live chat, chatbots, and AI-driven communication solutions.

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Whether you’re looking to improve customer engagement, optimise operations, or stay ahead of industry trends, our articles provide valuable guidance tailored to businesses of all sizes and sectors.

Dive into our expert content to discover how Click4Assistance can help transform your online interactions and take your business to the next level. Stay informed, stay inspired, and start exploring today!

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How Live Chat Software Improves Policy Renewals and customer retention in Insurance 1 Apr 2025

How Live Chat Software Improves Policy Renewals and customer retention in Insurance

Discover how live chat software can help insurance providers improve policy renewals and customer retention by enhancing communication, streamlining processes, and boosting customer satisfaction.

The Benefits of Omnichannel Chatbots for Financial Services 26 Mar 2025

The Benefits of Omnichannel Chatbots for Financial Services

Discover how omnichannel chatbots transform financial services by enhancing customer engagement, improving efficiency, and ensuring smooth interactions across multiple platforms.

How Live Chat and AI Chatbots Support Charities on Red Nose Day 19 Mar 2025

How Live Chat and AI Chatbots Support Charities on Red Nose Day

Discover how live chat, chatbots, and AI chatbots help charities manage enquiries, streamline donations, and support fundraisers such as Red Nose Day.

The Role of AI in Helping Insurers Reduce Underwriting Costs 5 Mar 2025

The Role of AI in Helping Insurers Reduce Underwriting Costs

Discover how AI is revolutionising underwriting in the insurance industry, reducing costs, improving efficiency, and enhancing risk assessment. Learn more about the impact of AI on underwriting.

Top 10 common chatbot mistakes and how to avoid them 19 Feb 2025

Top 10 common chatbot mistakes and how to avoid them

Want to add live chat and chatbot to your website? Read this guide to the most common mistakes and how to avoid them first.

5 outcomes from the Paris AI Summit 2025 12 Feb 2025

5 outcomes from the Paris AI Summit 2025

Discover the most important outcomes of the Paris AI Summit 2025.

Chinese AI Startup DeepSeek that Rivals OpenAI 29 Jan 2025

Chinese AI Startup DeepSeek that Rivals OpenAI

Discover how Chinese AI startup DeepSeek is challenging OpenAI and what it means for live online chat software and online chat for websites.

The Impact of AI Assistants in Contact Centres 22 Jan 2025

The Impact of AI Assistants in Contact Centres

Discover how AI assistants are transforming contact centres by boosting efficiency and enhancing live chat for website. Explore key benefits and use cases.

9 technology insights to help your business thrive in 2025 18 Dec 2024

9 technology insights to help your business thrive in 2025

Discover the innovations set to change the business world in 2025, including advanced AI, the rise of edge computing, and challenges in selecting solutions that will have beneficial corporate outcomes.

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Live chat dashboard with chat window example

Live chat

Learn how live chat can help empower your organisation.

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Coni chatbot live chat support Arti AI for live chat business support

Chatbots & AI

Learn how chatbots and AI can help you engage with your audience.

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integrated omnichannel communications

Omnichannel

Connect with your audience using multiple omnichannels.

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Want to see how live chat can work for your organisation?

See examples of web chat and chatbot implementations for your industry. Be inspired by how other companies in your sector use live chat!

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