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    • Live Chat Red navigation arrow icon

      Drive sales & support enquiries using web chat.

      Fully brandable and configurable chat windows, with a unique dashboard designed with 20+ years of agent feedback. Powerful reporting and operational management for all team sizes.

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    • Chatbots & AI Agents Red navigation arrow icon

      Meet Coni & Arti.

      Coni
      The conversational chatbot can be built with our easy-to-use chatbot builder.

      Arti
      Our latest AI Agent Chatbot, powered by ChatGPT.

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    • Omni Channel Red navigation arrow icon

      A complete omni channel solution, enabling multiple communication channels in a single platform.

      • WhatsApp
      • Facebook Messenger
      • SMS
      • Video Chat
      • Click2Call
      • Meeting Rooms
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    • Integrations Red navigation arrow icon

      Integration with CRM systems such as Microsoft Dynamics 365 and Salesforce.

      Compatible with all CMS systems with plugins for WordPress, Magento, Joomla and Opencart.

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    • Visitor Insights Red navigation arrow icon

      Track conversions, identify hot leads and prospect identification with advanced management information and website analytics.

      Proactive engage, co-browsing and screen sharing with website visitors.

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      Our blogs and articles provide a wealth of information, keeping you up to date with latest news and trends regarding your industry and the latest developments with webchat, Chatbots and AI technologies.

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      Get started with our easy-to-follow video library and guides, offering step-by-step instructions for beginners and those looking to refine their skills. With clear tutorials and detailed resources, you'll have the tools you need to succeed at your own pace.

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      Access a variety of resources and white papers on topics ranging from live chat solutions to AI. These documents offer expert insights and best practices to help you improve your online communication strategy and enhance customer engagement.

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      Data protection is our top priority. Discover how our secure data storage, robust controls, and advanced physical security measures ensure your information is always safe and protected.

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      Current information regarding the status of our systems.

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    • About us Red navigation arrow icon

      UK Chat & Chatbot Provider

      Over 20 years providing UK companies live chat solutions including Chatbots and AI / ChatGPT powered Chatbots.

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      Our partnership programme

      Whether you’re a web-developer, marketing agency or contact centre, find out more about our partnership programme.

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      Our managed services

      Have your chats managed by a chat handling service, overflow or complete 24/7 coverage. Various options are available.

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      At Click4Assistance we are always looking for talented individuals that are passionate about delivering new technologies and customer success.

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      Questions?

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Explore our blogs

Your go-to resource for the latest blogs which are technology, communication and business related. Including tips, and updates in the world of live chat, chatbots, and AI-driven communication solutions.

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Whether you’re looking to improve customer engagement, optimise operations, or stay ahead of industry trends, our articles provide valuable guidance tailored to businesses of all sizes and sectors.

Dive into our expert content to discover how Click4Assistance can help transform your online interactions and take your business to the next level. Stay informed, stay inspired, and start exploring today!

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Categories

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How Live Chat Integration Can Improve Support Services for People in Need 12 Mar 2025

How Live Chat Integration Can Improve Support Services for People in Need

Discover how live chat integration enhances support services for people in need, providing instant, accessible, and empathetic assistance for those facing challenges.

The Impact of AI Assistants in Contact Centres 22 Jan 2025

The Impact of AI Assistants in Contact Centres

Discover how AI assistants are transforming contact centres by boosting efficiency and enhancing live chat for website. Explore key benefits and use cases.

11 Tips for Generating ChatGPT Prompts 15 Jan 2025

11 Tips for Generating ChatGPT Prompts

Boost productivity with 11 expert tips to craft better ChatGPT prompts. Unlock the full potential of SaaS live chat for your business today!

How ChatGPT can help achieve your New Year’s Resolutions 2 Jan 2025

How ChatGPT can help achieve your New Year’s Resolutions

Start the year with a bang and utilise the power of ChatGPT and artificial intelligence to stick to your New Year’s Resolutions!

Why Live Chat Is Essential For e-Commerce Websites 13 Nov 2024

Why Live Chat Is Essential For e-Commerce Websites

Will live chat software enhance your business and improve customer experiences? Absolutely. Find out why with help from the Click4Assistance team today.

How AI chatbots are transforming the internet 17 Jul 2024

How AI chatbots are transforming the internet

AI chatbots are profoundly impacting how we use information and communicate with each other. Discover what’s happening and how they are transforming the internet here.

Tech That Is Impacting The Supply Chain And Logistics Industry 5 Jun 2024

Tech That Is Impacting The Supply Chain And Logistics Industry

The supply chain and logistics industry are benefiting from numerous innovations on the tech front, particularly chatbots that enhance customer service, deliveries, and warehouse management.

Witness the Fourth Revolution Unfolding 15 May 2024

Witness the Fourth Revolution Unfolding

Witness the Fourth Revolution unfold in real-time and see its impact across countless industries as the shape of the world changes forever.

Why You Should Add Live Chat To Your Website In 2024 2 Apr 2024

Why You Should Add Live Chat To Your Website In 2024

How can live chat transform your business? See the reasons why your business or organisation should add live chat to your website in 2024.

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Live chat dashboard with chat window example

Live chat

Learn how live chat can help empower your organisation.

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Coni chatbot live chat support Arti AI for live chat business support

Chatbots & AI

Learn how chatbots and AI can help you engage with your audience.

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integrated omnichannel communications

Omnichannel

Connect with your audience using multiple omnichannels.

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Want to see how live chat can work for your organisation?

See examples of web chat and chatbot implementations for your industry. Be inspired by how other companies in your sector use live chat!

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Embrace new ways of engaging with your audience!